Welcome to my blog. If you would like to have a deeper conversation on any of these topics, you can reach me at

Designing for Zero Experience

In a world suffering from cognitive overload, what kind of user experience should we aspire to for our critical infrastructure assets?

What Makes Organizations Resilient?

How can organizations become more resilient to disruptions? I offer some thoughts based on what helps humans survive modern disasters.

Unlocking Innovation in Smart Buildings

The smart buildings market is poised to explode, spurred on by our new post-covid reality where all interactions in public spaces will need to be managed and curated. How can we unlock innovation in this space and make it truly come alive?


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